Channels

The outbound and conversational surface: marketing templates, media assets, audience segments, campaigns, and the communication history behind them — voice calls with transcriptions, WhatsApp threads and messages, and SMS activity. Campaign sending is deliberately guarded: it is billing-checked and requires an explicit confirmation, because there is no sandbox for real outbound.

📄️ List/search marketing templates

List or search your organization's marketing templates.

📄️ Create a marketing template

Create a marketing template.

📄️ Get a marketing template

Fetch one template by id, with its channel, subject, content, status and the

📄️ Update a marketing template

Update a template. This is a partial update — send only the fields you want

📄️ Delete a marketing template

Delete a template by id.

📄️ List/search marketing assets

List or search your organization's marketing assets — the images and

📄️ Upload a marketing asset (base64)

Upload a marketing asset from a base64 payload.

📄️ Get a marketing asset

Fetch one asset by id, with its metadata and the URL campaigns and templates

📄️ Update a marketing asset's metadata

Update an asset's metadata — its `name`, `description`, `category` or `tags`.

📄️ Delete a marketing asset

Delete an asset by id.

📄️ List CRM segments

List your organization's segments — saved audience definitions built on CRM

📄️ Create a CRM segment

Create a segment.

📄️ Preview an unsaved filter (count + optional records)

Preview an unsaved filter: how many records match, and optionally a capped

📄️ Get a CRM segment

Fetch one segment by id, with its entity type, filter definition and last

📄️ Update a CRM segment

Update a segment. This is a partial update — send only what changes.

📄️ Delete a CRM segment

Delete a segment by id.

📄️ (Re)evaluate a saved segment (count + optional records)

Re-evaluate a saved segment and return its current member count.

📄️ List/search campaigns

List or search your organization's campaigns.

📄️ Create a draft campaign

Create a draft campaign.

📄️ Get a campaign

Fetch one campaign by id, with its channel, template, audience, configuration

📄️ Update a campaign

Update a campaign. This is a partial update — send only the fields you want to

📄️ Delete (cancel) a campaign

Delete a campaign by id.

📄️ Launch a campaign (confirm-gated + billing-enforced)

Launch a campaign to its audience.

📄️ List voice calls

List your organization's voice calls, newest first.

📄️ Get a voice call (with transcription)

Fetch one voice call by id, including its transcription.

📄️ List WhatsApp conversations

List WhatsApp conversations — the threads in your inbox — ordered by most

📄️ Get a WhatsApp conversation

Fetch one WhatsApp conversation's thread header: the contact, assignment,

📄️ List messages in a WhatsApp conversation

List the messages in a WhatsApp conversation, oldest first, so the thread

📄️ List SMS activity

List SMS activity records, newest first.